Privacy Policy
Last updated: September 3, 2024
1. Introduction
SharedInformationPool ("we," "us," or "our") is devoted to maintaining your privacy. This Privacy Policy outlines our approach to handling your data when you engage with our website sharedinformationpool.sbs or utilize our yacht charter offerings.
Consenting to this policy is part of using our services, which adheres to privacy regulations like the Personal Information Protection and Electronic Documents Act (PIPEDA) along with other pertinent Canadian privacy laws.
2. Information We Collect
2.1 Personal Information
Personal details you consciously provide to us include:
- Securing a yacht charter
- Reaching out via our site or telephone
- Opting into our newsletter
- Completing forms on our webpage
- Engaging in questionnaires or promotional activities
Such details may comprise:
- Identification and communication details (email, telephone, physical address)
- Financial details (securely processed via external providers)
- Preferences and requirements for the charter
- Secondary contact particulars
- Health-related specifics or food preferences (if supplied)
2.2 Automatically Collected Information
Information automatically amassed upon visiting our site includes:
- Internet Protocol (IP) address and geographic data
- Internet browser specifics and version
- Visited pages and duration of website usage
- Originating websites
- Device particulars (make, screen size, and more)
2.3 Cookies and Tracking Technologies
Cookies and comparable technologies are used to refine your online experience by allowing us to:
- Store your preferences
- Evaluate site performance and usage
- Present tailored material
- Advance our services
Cookie preferences are manageable through your internet browser settings or our cookie consent notice.
3. How We Use Your Information
We leverage the data collected for the purposes below:
- Service Provision: To offer yacht charter services, finalize reservations, and engage with you concerning your arrangements
- Customer Service: To address your queries and offer support
- Payment Management: To handle transactions and oversee billing
- Safety and Protection: To guarantee operational safety and prevent deceitful activities
- Promotion: To deliver marketing content and news (subject to your agreement)
- Site Enhancement: To analyze user interaction patterns and ameliorate our web service
- Regulatory Adherence: To observe relevant legal and regulatory mandates
4. Information Sharing and Disclosure
Your personal details are never sold, exchanged, or leased to external entities. We might share your data in scenarios like:
4.1 Service Providers
External service entities that assist us with various tasks, including payment processing, website hosting and maintenance, email marketing, analytics, and customer care, may have access to your information.
4.2 Legal Obligations
Disclosure of your data may occur if demanded by law or to comply with legal inquiries, subpoenas, emergencies, or to examine potential wrongdoing.
4.3 Transactions
As part of business restructuring, like mergers, acquisitions, or asset sales, your information could be part of the assets transferred.
5. Data Security
To secure your data from unauthorized entry, alteration, exposure, or destruction, we utilize suitable safeguards which include encryption, secured servers, access management, periodic evaluations, and personnel training.
However, as no online or electronic system is completely impenetrable, we cannot pledge absolute security of your details.
6. Data Retention
We retain your personal data for as long as necessary to achieve the intentions for which it was collected or as mandated by legislation. Common retention durations:
- Charter bookings: 7 years for tax/legal purposes
- Marketing contacts: until you opt out or request deletion
- Web analytics: 26 months
- Support interactions: 3 years following the final contact
7. Your Rights and Options
Your rights encompass accessing, correcting, or deleting your data (subject to legal constraints), portability of data, opting out of marketing, and controlling cookies. To exercise these rights, reach out to us using the information below.
8. Third-Party Services
8.1 Google Analytics
We use Google Analytics for understanding website traffic. Opt-out is possible using Google Analytics Opt-out Browser Add-on.
8.2 Social Media Platforms
Our webpage might contain links to social media, each with their distinct privacy policies.
8.3 Payment Gateways
Financial transactions are managed by third parties compliant with PCI DSS standards.
9. International Data Transfers
Your data may be transmitted to and managed in nations different from Spain, protected by suitable precautions in line with global privacy legislation.
10. Children’s Privacy
Our services do not target those under the age of 13, and we do not intentionally gather their information. If there's belief a minor has provided data, get in touch immediately.
11. Modifications to This Privacy Policy
Alterations to this Privacy Policy may reflect changes in our operations or legal demands, with notifications appearing through policy updates, emails to registered participants, or announcements on our page. Continued service use after an update indicates acceptance of changes.
12. Contact Information
For queries regarding this Privacy Policy or our handling of data, please contact us:
SharedInformationPool — Privacy Officer
Port Vell
Barcelona 08039
Spain
Phone: +34 932 23 74 34
Email: [email protected]
13. Observance with Google Ads User Consent Policy
Our adherence to Google Ads user consent policies is strict, and you can modify cookie/tracking settings any time via our cookie options.